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Your Teams practice is strong. Adding calling shouldn't require building a new one.

Your M365 and Modern Work practice is well established — but when customers ask about Teams calling, the answer usually involves Direct Routing complexity and a skill set your team hasn't built yet. Dstny is the managed calling layer that fits straight into your existing practice: Microsoft-aligned, compliance-ready, and fully white-label. No voice engineers needed.

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5M+ users

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80+ markets

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Sovereign by design

Voice has always been the gap in the Microsoft stack

Most Microsoft partners have deliberately avoided voice. Direct Routing configuration is complex, the certification requirements are time-consuming, and one misconfigured dial plan can create a support nightmare. The risk-reward calculation has never felt right — so the conversation gets deflected, and the customer finds someone else to handle calling.

That calculation is changing. Teams Phone is moving up the priority list for Microsoft customers, and your contacts are now asking directly. Competitors who have solved the voice problem are using it to win your accounts at renewal — and once a customer moves their calling to a different provider, the whole M365 relationship becomes easier to move too.

The answer is not to build a voice practice. It is to partner with one.

A managed calling layer built for Microsoft partners

Dstny Call2Teams gives your practice a fully managed, Microsoft-aligned calling layer — Direct Routing delivered through a platform that handles configuration, maintenance, and compliance on your behalf. The Call2Teams Configurator automates the setup process so your team can onboard Teams voice customers without specialist certification or dedicated voice engineers.

The entry point protects and extends your existing M365 relationships. Intelligence add-ons follow — particularly valuable for the compliance-sensitive sectors many Microsoft partners serve. Digital Agents complete the picture, giving your most advanced customers AI voice capability under your brand.

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Extend

Teams calling in your practice. Protect the M365 relationship. 
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Deepen

Intelligence for compliance-sensitive customers. New ARPU per seat. 
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Lead

 Digital Agents. AI voice for your most advanced verticals. 

Three horizons. One managed calling partnership.

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Dstny Call2Teams

Microsoft-aligned calling. No Direct Routing complexity.

Call2Teams Direct Routing is a fully managed Teams voice solution — certified, compliant, and configured without the dial plan complexity that puts most Microsoft partners off. The Call2Teams Configurator automates setup end-to-end, so your Modern Work team can onboard voice customers without specialist certification. For practices that want to extend Teams calling to mobile, Call2Teams Mobile adds FMC on a dedicated SIM — keeping the Teams experience consistent across devices.

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Dstny Intelligence

Compliance-grade call intelligence for regulated sectors.

Many Microsoft partners serve customers in financial services, legal, healthcare, or professional services — sectors where call recording, audit trails, and conversation data are contractual or regulatory requirements. Dstny Intelligence delivers exactly that: Call Recording Intelligence for compliance and retrieval, CRM Intelligence for automatic call logging, Call Intelligence for performance dashboards, and Conversational Intelligence for transcription and summarisation. All four activate through the Dstny API and bill through you.

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Dstny Digital Agents

AI voice for your most advanced vertical practices.

Dstny Digital Agents connects to call control as SIP endpoints — no infrastructure change for your customers. For MSSPs with vertical-specialist practices in sectors where automated call handling, intelligent routing, or AI-assisted conversations are differentiators, Digital Agents is the product that moves the relationship from managed IT provider to Always-On Communications partner. White-label, EU-compliant, always on.

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Designed to complement your Microsoft practice

Microsoft-aligned, not competing

Dstny Call2Teams is built around the Microsoft Teams ecosystem — Direct Routing, Operator Connect, and Mobile all sit within the Teams voice architecture your customers already use. Dstny does not require your customers to change platform or move away from Microsoft. It completes the picture.

No voice expertise required

The Call2Teams Configurator automates Direct Routing configuration from end to end. Your Modern Work team does not need to become voice-certified. Dstny handles the complexity so your practice can add calling without adding headcount.

Compliance-ready for regulated sectors

Dstny infrastructure is built to meet the compliance requirements your customers in financial services, legal, and healthcare bring to every RFP. Data residency, encryption, call recording, and audit trails are all part of the platform — not add-ons you need to negotiate separately.

Your brand. Your billing.

Dstny deploys fully white-label. Your customers see your brand, pay your invoices, and have one managed services provider for M365 and calling. There is no Dstny branding, no revenue sharing, and no second vendor relationship for your customers to manage.

Recognised by the industry

Over the years, Dstny has been recognised with a number of industry awards, including honours from UC Today, the Global Business Tech Awards, the TITAN Business Awards, and the Stevie International Business Awards — across categories covering UCaaS innovation, telecommunications excellence, and technology transformation. We are proud of the recognition, but it is the partnerships behind it that we are most focused on.

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Products are only part of the story

The Partner Model

Choosing Dstny means more than adding a calling product to your practice. It means a fully white-label platform under your brand, a team that has helped Microsoft partners across 80+ markets add voice without disrupting what already works, and sales enablement that helps your team position calling confidently — even without a voice background.

We handle development, upgrades, maintenance, and operations — so your team stays focused on customers and growth.

Find out what the partnership looks like
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Ready to add managed calling to your Teams practice?

Talk to a Dstny specialist. We work with Microsoft partners across 80+ markets and we'll show you exactly how Teams calling fits into your practice, what the compliance story looks like for your regulated-sector customers, and how quickly you can have a new revenue line running.