Blog

Create an amazing CX strategy – 7 things to keep in mind

Why should you have a Customer Experience strategy at all? Well, in a market environment that’s more and more consolidated, standing out on customer experience is crucial. And even if you have a great service or product, business won’t be good if the customer experience is not up to par. A customer experience strategy should … Continue

Victor Campenaerts victorious at Tour of Leuven

Victor Campenaerts has taken victory at the Tour of Leuven after a strong team performance by Lotto Soudal. Together with Zdenek Stybar, the 30-year-old Belgian entered the final local lap on the tough city course in Leuven with around thirty seconds advantage. The two riders still attacked each other but eventually a sprint-à-deux on the Bondgenotenlaan would indicate the winner. Victor Campenaerts proved to be the strongest and took his first victory of the season. That way, Campenaerts makes it 21 wins for Lotto Soudal so far.

Dstny joins Lotto Soudal already during the Tour de France

The Belgian fast-growing technology company Dstny will be visible on Lotto Soudal’s team kit already during this Tour de France and for the rest of the season. To provide a soft-landing next season, when Dstny will become co-title sponsor, the team and Dstny have agreed to already start working together now. The team’s name will … Continue

Dstny joins Lotto Soudal already during the Tour de France

The Belgian fast-growing technology company Dstny will be visible on Lotto Soudal’s team kit already during this Tour de France and for the rest of the season. To provide a soft-landing next season, when Dstny will become co-title sponsor, the team and Dstny have agreed to already start working together now. The team’s name will … Continue

All companies should have an AI bot as a colleague

I’ve said it before, and I’ll say it again; Customer Experience is everything! Okey, well not everything. But it is a big part of the reason why a customer chooses to become your customer in the first place, and an even bigger part of why they stay with your company, instead of going to a … Continue