Digital enablers

We equip Service Providers with the tools to manage, provision, and bill our products. ConnectMe also serves as a central gateway, providing easy access to Dstny products.
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Our digital enablers

The Dstny Digital Enablers, empowers Service Providers to harmonize, synchronize and integrate Dstny products and solutions.
ConnectMe

ConnectMe

ConnectMe is the single entry-point interface for the end-user to reach the services provided through Dstny.
SMP

SMP

Our Service Management Portal is our multi-tier enabler, helping Service Providers, their partners and the end-customers manage users, services and companies, in one interface.
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ConnectMe

Simplifies the lives of the end-users
Delight your end-users with one single point of entry to their Dstny Powered products. With a fully brandable interface and meticulous attention to user-friendliness, ConnectMe will not only serve the needs of today, but also the future.

The benefits of ConnectMe

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Fully brandable interface

Make ConnectMe a seamless part of your proposition, following your brand.
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Fast, reliable and secure

It runs immediately and is always “on”, based on the best cloud-based technology.
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Continuous evolution

Built for easy integration and brings regular updates, future-proofing your proposition.
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Communication made easy

Through our interactive communication tools, we bring employees and customers closer together. We are committed to making it easy to interact, share, learn and teach, through the channel you choose to use. That is why we provide Unified Communications as a Service. Our tools are natively mobile-first, locally adaptable, easy to use, and easy to integrate. As a result, we simplify peoples everyday lives.

Key features of ConnectMe

For companies with ACD Groups, it is easy for both agents and supervisors to manage these, in ConnectMe.

We have integrated our powerful analytics functionality for end-user admins directly into the ConnectMe interface, revolutionizing the way our users gain valuable insights.

Handle calls, both inbound and outbound, through the intuitive and WCAG compliant interface. Of course, with high sound quality, regardless of what device is being used.

With ConnectMe, end-users don’t need to use other interfaces to communicate and collaborate with piers. Chat, directly from the interface.

Broaden you proposition by providing an Omnichannel product to your market. Agents can monitor and handle incoming chats from channels such as Facebook, Twitter, WhatsApp, or a webpage.
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SMP

Service Management Portal
SMP is our fully brandable, multi-tier portal for handling resellers, end-customer companies and end-users. From this portal, you as a Service Provider can manage the entire Dstny eco-system, in a time-effective and intuitive way.

The benefits of SMP

Delivery teams

Simplifies the lives of the delivery teams by providing a smoother and quicker way to onboard new customer.

Support teams

Simplifies the lives of the support teams by providing a smoother and quicker way to manage end-customers.

Recruitment

Broadens recruitment pool by taking away needs for complex technical knowledge and shortens employee onboarding time.

Visualize

Visualizes the solution and the value of the solution for the end-customer, reducing support demands and creates stickiness​.

Increase loyalty

Creates a possibility to increase reseller loyalty and the possibility to upsell by providing a completely digital journey.

Multi-teir portal

Service Providers can handle Resellers, Resellers can handle end-customers, end-customer admins can handle users, all in one user-friendly interface.
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Service Providers

Create organizations and Resellers, administrate commercial offerings, provision and upsell add-ons, support customer and resellers.
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Resellers

Onboard and support new customers, while at the same time developing existing customer accounts with digital up-sales.
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End-customer

Delight end-customers with a user-friendly interface to manage their service and users, built to continuously be improved and adopted to chaining customer needs.

Let's get in touch

Would you like to know more about our offers towards Service Providers? Fill in the contact form to get in touch with our advisory team.