Call2Teams Go

Native Teams calling made easy for cost-sensitive markets

Leveraging the popularity and power of Microsoft Teams is now one of the leading ways in which Providers, Resellers and Distributors generate value for their customers and quickly generate revenue for themselves.

As an add-on to the world leading Call2Teams integration, Call2Teams Go allows businesses to get calling in Teams with one Teams Phone license per tenant, not per user.

Start your Call2Teams Go journey

100% Teams native

Native means something a little different to us.

Unlike a cross-launch, with Call2Teams Go every action and voice experience stays within Teams. This allows businesses to retain the full value of the platform. This includes:

Native connectivity and QoS attributes - It's a true Teams call
Native interaction with other Teams users
Native ability to move devices within a Teams call
Native call history and voicemail
Contact and call management
Call recording and transcription

Why Call2Teams Go?

The only truly native client companion for Microsoft Teams.

Native to Teams

Call2Teams Go works within and enhances the core Teams platform, by providing a rich, native calling experience.

Enrich your proposition

Call2Teams Go provides multiple modes to create competitive advantage and give options on Go-to-Market speed.

Expand your Markets

Using Call2Teams Go can help unlock markets and customers otherwise unreachable due to cost barriers.

Reduce churn

Defend your customer base from moving to Teams with a solution that provides an even richer Teams Integration.

Cost of ownership

Reduce costs and keep core voice calling capability without the addition of unnecessary licenses.

Partners

Differentiate your offering with a Teams native voice integration that performs for most use cases and is perfect for cost sensitive industries and verticals

A competitive differentiator

End Customers

All the voice calling quality and capability a business needs, with no implementation burden on IT teams and no additional unnecessary licenses required.

Native voice, without the complexity

End Users

A seamless telephony experience, enabling users to make and receive PSTN calls natively, without the need to switch out of Teams.

Business as usual

All the core features you would expect

from a native Teams experience

Integrated Dial Pad

Enter number in any format
Use keyboard or mouse to enter number
Click to call or press enter on keyboard
Backspace or clear number entered in dial pad
‘My number’ clearly indicated in dial pad

Active Management

Transfers – Blind & Consultative transfers to Teams users and blind transfers to PSTN. Type a number or search for a contact
Hold/Resume – Hold the active call and resume when ready
1-1 Call Recording, transcription and closed captions
Multiway calling including call recording and transcription
Active call management with Call2Teams Go is easily performed across desktop, browser and mobile

Powerful Contacts List

Full name and number in contacts list
Contacts reflects Outlook contacts
Add contacts within Call2Teams Go – these will populate your Outlook contacts
Edit and Delete your contacts made in Call2Teams Go
Make a call straight from contacts
Search contacts by name or number

Powerful Call History

Search call history by name or number
Filter by missed, incoming and outgoing calls
Call directly from contact / number in call history
Calls filtered by day – today, yesterday, older