Weekend Success – Lotto Dstny Claims Several Top Spots

The Lotto Dstny cycling team had a fantastic weekend with some impressive performances in two of the most beautiful races in Bretagne. The team secured a victory with Arnaud De Lie in GP Du Morbihan and a second-place finish in Tro-Bro Léon. The team’s development squad also managed to secure a win in the Paris–Roubaix … Continue

Why AI and agents need to work together

Have you ever been in a situation where you have a question to a company and try calling their customer support? But instead of getting an answer, you’re put on hold for what feels like an eternity. So you try asking your question through a chat on the company’s social media page instead. After several … Continue

How to Put the Full Power of UCaaS Functionality into the Hands of the Remote Workforce

“Hold the line caller, I’m transferring you to…anywhere you want!” Not the official script? Well, for smart organisations it may as well be. For them, the notion of their employees being in when they’re out, is an actual reality. Thanks to the clever convergence of fixed and mobile telephony, voice calls to every employee – whether in the office, out in the field, or simply working from anywhere – are re-routed seamlessly. The mobile SIM card has become the fixed line extension…and now everyone everywhere can take a call whenever they are needed.

Dstny Unveils ConnectMe Omnichannel: Revolutionizing Customer Support with Seamless Human-AI Collaboration

Brussels, May 2, 2023 – Dstny, a leading European cloud-based business communications provider, is excited to announce a significant update to ConnectMe, their innovative product designed to transform customer engagement and communication. ConnectMe combines web-based calls, AI-powered chat assistance, and an omnichannel interface for a streamlined and seamless customer support experience. From its humble beginnings … Continue