In a consolidated market, customer service and engagement is becoming increasingly pivotal for companies’ survival. With the right tools you can provide end users with motivation and the prerequisites entailed to take your service to the next level.
Value adding services & add-ons
Automated & intelligent chatbots
Customer Engagement for Service Providers
Want to know more, in detail, about what our strong automated chatbot has to offer?
An increasing number of companies are having a hard time differentiate themselves based on product alone. More and more customers choose, and are loyal to, companies based on their customer service. With the right tools, end users will be able to handle customer service and support in an efficient manner, without losing the personal touch.
Contact Centre for omnichannel customer support
Regardless of if customer chooses to send an e-mail, fill in a form online, chat, call or use different social media platforms, all tickets will end up in the right queue, with the right priority, in one single interface.
Every business should have a virtual colleague
The demand for automation and efficiency is becoming higher for entrepreneurs, in all industries. At the same time, customers have equally high demands on availability and fast service. By investing in bots with artificial intelligence, you can meet the high demands while keeping staff costs down. A virtual colleague should be a part of every business.
By being able to help customers 24/7, you to take your customer service to a new level.
Let the bot help to convert website visitors into leads and thus increase revenue.
Integrate with existing systems
The service is integrated with over 3000 other services and CRM systems.
Through automated and intelligent chatbots, a company can increase the customer experience and incoming leads. By training a bot to answer frequently asked questions you can create a hands-off approach that is both efficient and cost effective.
It is about the conversation, not the transaction
Many companies would benefit from understanding that long-term relationships are more important than single transactions. It is increasingly rare for companies to invest in one large campaign per year. Instead, today it is about micro-interactions, which take place at regular intervals, over a longer period of time. Customer care and customer engagement is extremely important when it comes to keeping and maintaining a customer base. With the right communication tools, you can keep the conversation going.