Your access and use of the Services is governed by a separate agreement (the “Customer Agreement”) entered by the company that has invited you to use the Services (the “Customer”). The App provides access to Services purchased by a Customer and can only be accessed and used by users invited by the Customer. The Services can only be used with an account created for you in advance by a Customer. An account can never be created in the App itself.
The Services are provided by the Dstny group entity that the Customer has entered into a Customer Agreement with (“Dstny”). The Customer controls the organisation account you are invited to and governs the processing of any messages, voice recordings, files or other content submitted through the Services (collectively “Customer Data”). The Customer is the data controller for Customer Data and Dstny is the data processor. If you have any questions about the data processing described in this document, please contact the Customer that has invited you to user the Services.
The content of the Services may differ depending on the Customer Agreement. Examples of available functions are:
The Services include functions for messaging and sharing files and other content with other users. To be able to use these functions, you need to give the App necessary permissions to access e.g., photo library, contacts list, microphone, camera or file system. The App does not automatically collect these data from the device, nor from any native personal configuration or any other apps. Only you as a user of the App can authorize data collection and sharing content with other users.
What data the App collects about you depends on what Services you use and what data you choose to share with others.
On Android, synced contacts are stored in a separate group inside the native contacts App. The group (including all vCard’s) is automatically removed when sync is disabled, or the App is uninstalled. On iOS, the sync is implemented by installing a profile (downloaded from the Customer’ server) and the contacts can be synced to the device. When sync is disabled in the iOS App, the contacts will remain until the profile is deleted. The synced contacts may also be removed if the Customer removes the Service or alters the configuration of which type of contacts that can be synced.
As the main purpose with the App is to give access to purchased (preconfigured) Services, the App does not offer a way to remove your account and data connected to you as a person. If you want your account to be removed, please contact the Customer who has invited you to user the Services. If you uninstall the App from your device, all local data will be automatically deleted. Other data collected and shared through the Services, will be stored until your account is removed.
In addition to the data collected to provide the functions stated above, the App may collect certain data to ensure the functionality and maintain the security of the Services.
The Services are integrated with certain functions provided by trusted third parties. Third-party services are used to for example to provide certain functions such as Call Recording or integration to CRM systems. User data is never transferred, traded or disclosed to any third party that is not an integrated part of the purchased Services. When data is shared with third parties for the purpose of providing the purchased Services, only such data that is required to perform the Service in question is shared. For more information, please contact the Customer that has invited you to user the Services.
Several steps are taken to keep your data secure through access control, authorization control, entry control, and encryption procedures. For example, all data in transit is encrypted using TLS (Transport Layer Security) and the App is run in a sandbox meaning that the data in the App is not available from the outside.