We’ve all felt it... A message that gets lost in translation, an email thread that spirals, or a project that stalls because teams weren’t on the same page. In today’s hybrid world, where communication happens across countless tools and channels, those small moments of misalignment add up to something much bigger.
Poor communication isn’t just a minor inconvenience, it’s a measurable business problem. Studies show that ineffective communication costs organizations billions every year in lost productivity, higher employee turnover, and weaker customer relationships. And while technology has made it easier than ever to stay connected, it has also created new challenges: tool fatigue, scattered conversations, and the constant struggle to strike the right tone digitally.
In Dstny’s latest white paper, The Real Cost of Poor Communication, we take a data-driven look at what communication breakdowns really cost, and how better tools, integrated systems, and the power of voice can help teams work smarter, not harder.
