As social media continues to play a crucial part in how companies interact with their customers, it’s more important than ever to have a strong presence on these platforms.
FAQ-Bot first got its popularity because of its swift and accurate way to answer customers questions on companies’ web pages. But over time, the service has evolved into something greater.
Last year, we released integrations towards Facebook, Twitter, Zendesk and Zapier. And now it’s time for the latest addition; Instagram.
Our FAQ-Bot is now able to assist customers on Instagram, providing quick and accurate answers to questions and concerns. With an easy installment process, companies can now install the service to their Instagram account.
Having the bot answering the questions but also having real-life agents being able to take over the conversations, when needed, managing these from the FAQ-bot’s user-friendly interface.
Overall, integrating the FAQ-Bot with Instagram is a valuable addition for businesses looking to improve their customer service, serving the customer in their chosen platform.
Are you a Service Provider looking to strengthen your offer towards partners and end-customers? Please contact us and we can set up a meeting.