In the news

Brussels-based Dstny, a business communications provider, announced on Wednesday that it has acquired the UK and Egypt-based Tactful AI, a technology startup that provides an intelligent customer experience platform.

With the acquisition of Telepo from Mitel in the summer of 2021, Dstny is the largest European-based cloud communications solutions provider offering a complete business communication solution as a service and Fixed Mobile Convergence (FMC) platforms. Named by Frost & Sullivan as one of Europe’s most innovative UCaaS leaders, the organisation provides services to over 20 service providers and carriers like Telia, Tele2, T-Mobile and Dstny Group in the EMEA region, serving over 2 million B2B users daily.

You know how it is: you have populated your customers’ stacks with all the tools and applications they need to maximise the power of technology. It may have taken you several years – and those stacks may have experienced some serious strategic shifts during that time – but somehow all of the separate components work together. Indeed, in many cases, you have unified those components so they integrate for an even slicker experience. Trouble is, there’s a new challenge to confront.

Belgian group Dstny has announced the acquisition of UK-based Microsoft Teams integration specialist Qunifi. The Brussels-based cloud provider said the buy is an "essential" part of Dstny's strategy in business integrations; accelerating how business value and innovation is added to Microsoft Teams users.