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Convenience, simplicity, speed: for businesses, these are the small things that make the big difference. From a technological perspective, we have been taking them for granted in our personal lives for years. Just a few clicks on our phones and we are quickly into our favourite web browser, apps and messaging platforms.
With the acquisition of Telepo from Mitel in the summer of 2021, Dstny is the largest European-based cloud communications solutions provider offering a complete business communication solution as a service and Fixed Mobile Convergence (FMC) platforms. Named by Frost & Sullivan as one of Europe’s most innovative UCaaS leaders, the organisation provides services to over 20 service providers and carriers like Telia, Tele2, T-Mobile and Dstny Group in the EMEA region, serving over 2 million B2B users daily.
Microsoft validates the quality of the service by ensuring that carriers go through a comprehensive certification process. This process is complex and time-consuming as there are a number of significant technical elements that need to be in place and tested, as well as a need for the carrier to evidence that their solution and processes meet Microsoft’s pre-requisites.
You know how it is: you have populated your customers’ stacks with all the tools and applications they need to maximise the power of technology. It may have taken you several years – and those stacks may have experienced some serious strategic shifts during that time – but somehow all of the separate components work together. Indeed, in many cases, you have unified those components so they integrate for an even slicker experience. Trouble is, there’s a new challenge to confront.