BlogElin Gunnarsson|2022-08-28Self-service – why you simply cannot overlook itWhen I think about self-service I picture an angry mob, walking around with placards yelling: “What do we want?! More...3 min
BlogElin Gunnarsson|2022-08-14Create an amazing CX strategy – 7 things to keep in mindWhy should you have a Customer Experience strategy at all? Well, in a market environment that’s more and more...5 min
BlogElin Gunnarsson|2022-08-07How to create and shape the perfect bot – 5 things you should not...It’s not uncommon to encounter an AI bot that feels stiff and rigid. You know, the ones where you’re almost afraid of...3 min
BlogElin Gunnarsson|2022-06-25All companies should have an AI bot as a colleagueI’ve said it before, and I’ll say it again; Customer Experience is everything! Okey, well not everything. But it is a...3 min
BlogElin Gunnarsson|2022-06-12Dstny Hackathon – passion and speed of innovationWhat would happen if we put colleagues from 3 different countries and 7 different teams together and let them be as...6 min
BlogElin Gunnarsson|2022-05-14Actionable insights – How your data can be turned into business...You probably have heard the term Actionable Insights? It has become sort of a buzzword lately. What is an actionable...4 min
BlogChristian Hed|2022-04-27Get to know Jonas Klang – Head of People & CultureJonas Klang is 46 years old, has 2 kids, and lives in Mölnycke, Sweden. He loves running, shoes, ties, while also being...3 min
BlogChristian Hed|2022-04-26The future IoT trends to keep track of in 2022In a connected world, one would think that the Pandemic would have seized power from the development of IoT as we were...4 min
BlogChristian Hed|2022-04-097 Microsoft Teams apps to help boost your team productivityMicrosoft Teams is incredibly useful for teams looking to stay on track as it collects your different work tools. It...4 min
BlogChristian Hed|2022-02-02Telecom trends to watch in 2022Telecom has seen major changes in the last couple of years, and we’re bound to see these further evolve this new year....3 min
