BlogElin Gunnarsson|2022-12-162022 – A year of DstnyThis year is slowly coming to an end, and what a year it has been! On the 24th of February this year, we launched the...3 min
BlogElin Gunnarsson|2022-10-11What is Operator Connect?There has been a lot of talk about Operator Connect lately, and for those who are active in any communication business,...4 min
BlogElin Gunnarsson|2022-08-28Self-service – why you simply cannot overlook itWhen I think about self-service I picture an angry mob, walking around with placards yelling: “What do we want?! More...3 min
BlogElin Gunnarsson|2022-08-14Create an amazing CX strategy – 7 things to keep in mindWhy should you have a Customer Experience strategy at all? Well, in a market environment that’s more and more...5 min
BlogElin Gunnarsson|2022-08-07How to create and shape the perfect bot – 5 things you should not...It’s not uncommon to encounter an AI bot that feels stiff and rigid. You know, the ones where you’re almost afraid of...3 min
BlogElin Gunnarsson|2022-06-25All companies should have an AI bot as a colleagueI’ve said it before, and I’ll say it again; Customer Experience is everything! Okey, well not everything. But it is a...3 min
BlogElin Gunnarsson|2022-06-12Dstny Hackathon – passion and speed of innovationWhat would happen if we put colleagues from 3 different countries and 7 different teams together and let them be as...6 min
BlogElin Gunnarsson|2022-05-14Actionable insights – How your data can be turned into business...You probably have heard the term Actionable Insights? It has become sort of a buzzword lately. What is an actionable...4 min
BlogChristian Hed|2022-04-27Get to know Jonas Klang – Head of People & CultureJonas Klang is 46 years old, has 2 kids, and lives in Mölnycke, Sweden. He loves running, shoes, ties, while also being...3 min
BlogChristian Hed|2022-04-26The future IoT trends to keep track of in 2022In a connected world, one would think that the Pandemic would have seized power from the development of IoT as we were...4 min
