BlogElin Gunnarsson|2022-08-29Self-service – why you simply cannot overlook itWhen I think about self-service I picture an angry mob, walking around with placards yelling: “What do we want?! More...
BlogElin Gunnarsson|2022-08-15Create an amazing CX strategy – 7 things to keep in mindWhy should you have a Customer Experience strategy at all? Well, in a market environment that’s more and more...
BlogElin Gunnarsson|2022-08-08How to create and shape the perfect bot – 5 things you should not...It’s not uncommon to encounter an AI bot that feels stiff and rigid. You know, the ones where you’re almost afraid of...
BlogElin Gunnarsson|2022-06-26All companies should have an AI bot as a colleagueI’ve said it before, and I’ll say it again; Customer Experience is everything! Okey, well not everything. But it is a...
BlogElin Gunnarsson|2022-06-13Dstny Hackathon – passion and speed of innovationWhat would happen if we put colleagues from 3 different countries and 7 different teams together and let them be as...
PressChristian Hed|2022-05-24Dstny acquires Tactful AIEuropean business communications provider Dstny acquires Tactful AI to accelerate its position in the Customer...
DestiniansElin Gunnarsson|2022-05-19Meet our new Destinian, RomaA warm welcome to our new Destinian! His name is Hoang Phan but he usually goes by the name Roma. Roma is one of our...
BlogElin Gunnarsson|2022-05-15Actionable insights – How your data can be turned into business...You probably have heard the term Actionable Insights? It has become sort of a buzzword lately. What is an actionable...
BlogChristian Hed|2022-04-28Get to know Jonas Klang – Head of People & CultureJonas Klang is 46 years old, has 2 kids, and lives in Mölnycke, Sweden. He loves running, shoes, ties, while also being...
BlogChristian Hed|2022-04-27The future IoT trends to keep track of in 2022In a connected world, one would think that the Pandemic would have seized power from the development of IoT as we were...