The need to provide excellent customer service is central to success in todays every changing business world. With more markets consolidating, companies can use the level of support and service they provide to differentiate themselves in this competitive space. And how do you provide excellent service? Well, you do it by being effective, accurate and … Continue
Finally, it’s ready! Now service providers with a hybrid solution can gain from our powerful SMP service. What is SMP? The SMP is our Service Management Portal, which is a multi-tier portal created to manage Dstny services in every step of the chain. Here, service providers can manage resellers, resellers can manage end-customers, and end-customer … Continue
Today, businesses rely heavily on technology to improve collaboration and communication between team members and customers. And many companies have chosen to work with multiple tools for communication, simultaneously. To have effective and seamless communication, knowledge about your colleagues’ availability is key. Transfering a call from an unhappy customer to a colleague, only to find … Continue
