Why AI and agents need to work together

Have you ever been in a situation where you have a question to a company and try calling their customer support? But instead of getting an answer, you’re put on hold for what feels like an eternity. So you try asking your question through a chat on the company’s social media page instead. After several … Continue

Dstny proud sponsor of Belgian racing team – Team Longin

The auto racing world shows many similarities with that of cycling and scale-ups. Teamwork and commitment to performance are at the centre, passion and ambition are the drivers. Dstny is therefore very proud to announce that, starting this season, we are sponsoring the racing team Team Longin of the Belgian entrepreneur Bert Longin. Bert has … Continue

Key take-aways from Cloud Comms Summit

Last week it was time to visit London for the annual event hosted by our friends at Cavell – the Cloud Comms Summit 2023. As always it was a great pleasure meeting business colleagues and getting some new insights into how the world of Cloud Communications is moving forward. The day started with a Welcome … Continue

Celebrating two years of our Billing Management Portal

Two years ago, Dstny introduced our Billing Management Portal, or BMP as we often call it. This carrier grade billing system is designed to simplify the quoting, administration, and billing processes for our Service Providers. And it has been a great success. In these two years we have been able to provide accurate and efficient … Continue

Cloud Connections 2023 – five key-takeaways

So, last week it was finally time for Mattias Ohde and myself to head over to Fort Lauderdale in Florida for the annual Cloud Connections, hosted by Cloud Communications Alliance. With the last years cancelled events the anticipation was high for this one! What I can say is that we really had an enjoyable time … Continue